SPINE Digital Discussion Hub

@MARIA-VASILAKI said in Talinn - Presentation of measures:

We would like to ask Tallinn about the value of Smart City Platform, what will be the benefits and how will you use it ?

Thank you for very good question!

We expect the Smart City Platform to provide significant value through real-time insights and performance tracking. Once we establish connections with relevant data sources and complete necessary integrations, we aim to use the platform's dashboard to dynamically monitor and improve Key Performance Indicators (KPIs) outlined in both the SPINE project and our Sustainable Urban Mobility Plan (SUMP). This should enable more responsive decision-making and support continuous improvement in mobility initiatives across the city.

@MARIA-VASILAKI said in Talinn - Presentation of measures:

We would like to ask Bologna and Tallinn about the screens. Have you found displays that fit you SPINE Budget?

Yes, we have identified displays that fit within the SPINE budget. Each screen will cost approximately €8,000, and we are planning to implement six of them.

@MARIA-VASILAKI said in Talinn - Presentation of measures:

We would like to ask Bologna and Tallinn if the Citizen mobility app is the same to Journey Planner app and what are the differences.

In Tallinn, the decision was made not to implement the Citizen Mobility app, as there is currently no MaaS app in place, and deploying the Citizen Mobility app as a standalone solution isn’t feasible.

@mobilna-gdynia said in Talinn - Presentation of measures:

What is the assumed content of the smart P&R information screens? What specific features will they contain and what information will be displayed to users?

The smart Park & Ride (P&R) information screens will provide similar content to the general information screens but tailored to support P&R users in their journey transitions. The screens aim to encourage users to shift from private car usage to public and shared transportation modes by providing timely and relevant information. The key features and content of these P&R screens include:

• Real-Time Public Transport Departures: Displaying upcoming departures for nearby public transport options, enabling users to efficiently plan their transition from parking to public transport and reducing waiting times.

• Availability of Shared Mobility Options: Showing nearby shared vehicles, such as e-scooters, bikes, and shared cars, within the vicinity of the P&R facility. This offers users flexible, last-mile transport options from the P&R location to their final destination.

• Route Planning for Key Destinations: Providing route-planning assistance to major destinations, including the city centre, harbour, airport, and other transit hubs. This feature helps users navigate onward connections seamlessly.

• Parking Space Availability: Information on the availability of parking spaces within the P&R facility or nearby, helping users find convenient parking and reducing time spent searching.

These screens make the P&R experience more user-friendly and informative, supporting the city’s goals of reducing traffic congestion and promoting sustainable transportation alternatives.

@mobilna-gdynia said in Talinn - Presentation of measures:

What reservation system will be included in cargo bike renting scheme? Online, manual or semi?

Thank you for your question.
It will be online reservation system based on ATOM software solution.

@mobilna-gdynia said in Talinn - Presentation of measures:

What is the assumed content of the information screens? What specific features will they contain and what information will be displayed to users?

The information screens in Tallinn are designed to make sustainable transport options more visible and accessible to the public, with the goal of encouraging users to consider alternatives to private car use. By displaying real-time transport information and multimodal options, the screens aim to increase awareness and trust in public and shared transport modes. The key features and content of the screens include:

• Real-Time Public Transport Departures: Information on the next departures from nearby stops, allowing users to quickly see when buses, trams, or trains are departing. This will help users make informed decisions based on available schedules.

• Shared Mobility Options within 500m: The screens will display a map of available shared mobility vehicles within around 500-meter radius, including e-scooters, bikes, and shared cars. This gives users a quick overview of nearby options and enhances their access to a variety of transport modes.

• Route Planning for Major Transit Hubs: The screens will offer route planning options for commonly accessed transit centres, such as the harbour, airport, or other key destinations. This feature will assist users in navigating the city and seamlessly integrating different modes of transport to reach their destinations.

These features aim to make public and shared transport options more visible and easier to use, helping citizens understand the reliability and convenience of alternatives to driving alone.

@Francisco said in Talinn - Presentation of measures:

How is the system of opening and closing cargo bikes in order to ensure it is a safe system in terms of digital and physical specifications for the smart locks.

The cargo bike rental system in Tallinn operates through a secure, integrated digital and physical locking mechanism, ensuring both user convenience and bike safety. This system, developed by ATOM and operated by City Bikes, includes the following key security features:

Digital Access Control: ATOM’s rental software provides a secure digital interface for users to unlock and lock the bikes. Users access the system through a mobile application, where they can reserve, locate, and unlock bikes using unique digital credentials. This system also logs each rental session, enabling traceability and minimizing unauthorized use.

Smart Locks: The physical security of the cargo bikes is maintained by smart locks installed on each bike. These locks are integrated with the digital system, allowing only authenticated users to access the bikes. The locks are tamper-resistant and use secure Bluetooth technology, ensuring that they can only be unlocked through the authorized app.

Real-Time Monitoring and Alerts: ATOM’s system includes a real-time monitoring feature that tracks the status and location of each bike. In case of unauthorized access or movement, the system can alert the operator, enabling immediate response to any security threats.

Collaboration for Safety: While ATOM provides the digital platform, City Bikes oversees the physical maintenance and security checks on the bikes and locks. This collaboration ensures that both digital and physical security measures are regularly updated and that any potential vulnerabilities are promptly addressed.

Through this combined digital and physical approach, Tallinn’s cargo bikes are secured to prevent misuse, enhance user safety, and maintain the bikes’ long-term operability.

@Francisco said in Talinn - Presentation of measures:

Key milestones in the cargo bike implementation in order to ensure a successful result in terms of number of users.

Thank you for very good question!

In Tallinn, the implementation of a successful cargo bike service under the SPINE project relies heavily on collaboration between the public and private sectors. As the city, Tallinn's role focuses on facilitating and supporting the setup of operations rather than directly managing or funding the service. Since SPINE's budget does not include operational funds for cargo or shared bikes, the Tallinn Transport Department and ATOM partnered to provide the necessary software for bike rental, while City Bike, a private company, took on the investment and operational risks.

The key milestones in this context were therefore related to the strategic facilitation and coordination efforts that enabled the launch. These included:

• Securing a Committed Private Partner: Tallinn and ATOM worked closely to identify a reliable private operator willing to invest and operate the cargo bike service. After discussions with many potential operators, City Bike was the only one, who agreed to fund and manage the service, which was a significant step given the risk involved.
• Supporting Software Implementation: ATOM provided specialized software for the cargo-bike rental system, essential for seamless user access and service efficiency.
• Public Awareness and Collaboration Initiatives: Though Tallinn does not influence day-to-day operations, it can support City Bike through collaboration on awareness campaigns and stakeholder engagement to boost visibility and attract users.

These facilitative milestones established the foundation for the service to operate in Tallinn. Given the private ownership, the city does not set usage targets but will monitor and support user growth by helping increase public awareness and visibility.

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